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The Historic Dockyard Strikes Gold with VisitEngland Award

The Chatham Historic Dockyard Trust is thrilled to announce that The Historic Dockyard Chatham has been honoured with the prestigious Gold Award from VisitEngland in its annual Attraction Accolades, recognising the exceptional quality of its visitor experience.

VisitEngland, the national tourism body promoting England as a world-class travel destination, created these awards to celebrate excellence across the visitor attraction sector. They highlight the standout businesses within the VisitEngland Visitor Attraction Quality Scheme (VAQAS) that go above and beyond to deliver unforgettable experiences.

This year, The Historic Dockyard Chatham achieved an outstanding 95% score in its VAQAS assessment—the highest score awarded since the scheme’s inception. This remarkable rating has earned the Dockyard its fifth Gold Award, a testament to its continued dedication to delivering an unparalleled visitor experience. The Historic Dockyard Chatham is the only attraction in Kent to receive this coveted accolade.

The Gold Award, presented at a ceremony at the British Motor Museum in Warwickshire, not only highlights the Dockyard’s commitment to excellence but also reaffirms its position as a must-visit destination in Kent and the South East.

Chatham Historic Dockyard Trust’s Chief Executive, Richard Morsley said:

“Excellence is at the heart of everything we do at The Historic Dockyard Chatham. We strive to consistently provide an exceptional experience in every area of our operation – from pre-visit and welcome through to every interaction on our historic ships and within our galleries. Receiving VisitEngland’s Gold Award for the fifth time is a true honour and a reflection of the dedication and passion of our fantastic team. Their commitment to delivering the highest standards of service ensures that every visitor to The Historic Dockyard Chatham enjoys a memorable experience.”

VisitEngland Director Andrew Stokes said: 

“These accolades highlight the wonderful visitor experiences provided by English attractions, from the warmest of welcomes to amazing food and drink, from great storytelling to outstanding customer service. Our tourism businesses are the bedrock of our industry and it is wonderful to highlight and celebrate the fantastic service and experiences they give visitors, time-after-time. From museums, gardens and nature reserves to farm attractions, estates and theme parks, these attractions go out of their way to make visits memorable.” 

VisitEngland, the national tourism body promoting England as a world-class travel destination, created these awards to celebrate excellence across the visitor attraction sector. They highlight the standout businesses within the VisitEngland Visitor Attraction Quality Scheme (VAQAS) that go above and beyond to deliver unforgettable experiences.

This year, The Historic Dockyard Chatham achieved an outstanding 95% score in its VAQAS assessment—the highest score awarded since the scheme’s inception. This remarkable rating has earned the Dockyard its fifth Gold Award, a testament to its continued dedication to delivering an unparalleled visitor experience. The Historic Dockyard Chatham is the only attraction in Kent to receive this coveted accolade.

The Gold Award, presented at a ceremony at the British Motor Museum in Warwickshire, not only highlights the Dockyard’s commitment to excellence but also reaffirms its position as a must-visit destination in Kent and the South East.

ENDS